In general:
For hygienic reasons, we can not accept returns for insertable items, like plugs. Nor can we accept returns for chastity devices.
For other returns or defects, please contact webmaster@steelbound.co.uk for information, before sending anything back! We will reply to you promptly with suggestions and options.
You can cancel any order within 14 days after purchasing. If you order did not ship yet, you will receive a full refund within 14 days.
In case your order was already shipped, please contact contact webmaster@steelbound.co.uk for return instructions. You will receive a full refund within 14 days after the items have been received by us.